"First off, the owner Nick is an absolute class act. My customer service experience from start to finish was stellar. I had a question about my order, and Nick took the call himself. The steak came so fast, and was just as described. I followed all Nick's tips, and the experience reflected his expertise. The steak and its packaging were top notch and professional. The steak was like nothing I had ever eaten before in my life. You truly have to try it for yourself to understand (get the truffle salt too - add after cooking, not before). This will be my Wagyu supplier going forward."