100% FRESHNESS GUARANTEE
We promise you'll love the quality of our meat
We've scoured (literally) the world looking for the highest quality meat that has also lived a humane life. Just look at our reviews, or review the hundreds of Instagram posts from happy customers and you'll see what we mean.
Our storage & shipping ensures peak freshness
The moment we receive meat it is blast frozen at an average of 30 degrees below freezing in a tightly-packed vacuum seal. This combination ensures maximum freshness while not having to worry about freezer burn.
Once it comes time to ship your order, we pack it tightly in a cooler-box and keep it cold using a combination of Nitrogen Gel Packs and Dry Ice. We round this off by shipping using UPS 2nd Day Air.
Thawing during shipment IS NORMAL and because of the vacuum-sealed nature our meat can safely be refrozen.
Comprehensive Package Protection
We are NOT in the business of losing customers...quite the opposite. We know in today's online world, word travels FAST and an angry customer review means a lot more to potential shoppers than a happy review. That's why we've partnered with SavedBy to offer package protection against thawed (42+ degrees) meat, broken packaging due to carrier mishandling and even lost/stolen packages. You can opt in to SavedBy Package Protection during checkout.